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How to Complete the ID.me Process
A unproblematic and secure process
The Indiana Department of Workforce Development has partnered with ID.me to create a highly secure identity verification process that ensures you lot, and merely you, will be able to access your unemployment benefits. In merely a few brusk steps, y'all'll create your ID.me login, secure your account, and verify your identity.
What yous'll need:
Email Address Connected to Your Uplink Business relationship
Social Security Number
Mobile Phone with Camera
Valid, original Photograph ID (Driver's License, Passport, Passport Menu, or Country ID)**
**For more than details on acceptable photo IDs, please refer to the list of acceptable IDs provided in the Verify ID section.
**For more details on the technical requirements needed to verify your identity, visit this folio.
Log in to your Uplink Account:
On your Dwelling Screen, you should have a To Do for identity verification with ID.me. This To Do will have a link to ID.me to begin this process. Click on this link. Y'all must e'er admission ID.me through your Uplink account.
Once the link has taken you to the ID.me website you lot will demand to set up an account. If you already have an ID.me account, yous can simply sign in by clicking "Sign in to ID.me" and inbound your login credentials. Otherwise, follow the steps below.
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Fix Your ID.me Account:
Step 1
To create your ID.me account, enter the email accost connected to your Uplink business relationship and choose a countersign. Click the checkbox to accept ID.me's terms and conditions and privacy policy. And then, click "Create account."
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Pace 2
Check your personal email inbox for an email from ID.me. Click the button in the email to confirm your email address. So, return to your browser. The page will automatically move forward to the side by side step one time you lot accept confirmed your electronic mail.
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Secure Your Business relationship:
Completing this pace makes your account more than secure
To protect your business relationship, you lot will gear up upwardly actress security called multi-factor authentication (MFA). MFA uses a one-time passcode that is sent to your phone or generated via a mobile app each fourth dimension you log in.
Step ane
Choose an MFA option. You can receive a passcode via text message or phone call. You can likewise choose one of the other listed methods which employ a telephone app or physical key fob to securely send the passcode.
Footstep 2
Most people cull to ship the passcode to their phone. Merely enter your phone number and then check your text letters or answer the phone to receive your 6-digit passcode.
Footstep three
Back on your browser, enter the six-digit passcode and click continue.
Footstep 4
If you lot want, you can generate and save a recovery code. The recovery code allows you lot to access your account even if you don't take the phone or device you used to gear up MFA.
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Verify Your Identity:
Proving your identity is as simple equally uploading a photo of your government ID and taking a selfie. By verifying your identity through ID.me, the Indiana Department of Workforce Evolution ensures that you, and but you, are able to receive access to your unemployment benefits. Before y'all begin, delight review the Tips & Hints and the Acme 9 Document Rejection Errors at the bottom of this page to ensure that your upload is successful. If y'all take additional questions, please navigate to help.Id.me and inquire our virtual assistant or submit a request through the online form.
Step 1
Choose a document type to submit from the list of acceptable IDs, such as a driver's license, land ID, passport, or passport card. Please note that:
- The ID must be valid/electric current
- Temporary IDs are not acceptable
- The original physical documents are required (no photocopies)
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- View a full list of adequate forms of ID here.
Adequate Identity Documents
- Driver'southward license(or learner's let) from a U.Due south. land(Must be a permanent license with photo. Temporary and/or paper documents are not accustomed.)
- State-issued photo ID
- U.S. passport
- HSPD 12 PIV card
- U.S. passport card
- U.S. Permanent resident bill of fare (I-551)
- USCIS-issued Employment Authorization Card (I-766)(No employer-issued ID cards)
- Government Issued Photo ID(No US military ID cards. Must exist a permanent document with photograph. Temporary and/or paper documents are not accepted.)
- Foreign (non U.S.) passport
- Veteran'south wellness ID card
- Transportation Security Administration (TSA) ID Card
- DHS trusted traveler cards (Global Entry, NEXUS, SENTRI)
- Canadian driver's license
- Certificate of Naturalization (Form North-550 or N-570)
- National ID card (only if residing outside of the U.S.)
Footstep 2
Adjacent, you volition need to ship in photos of your Identification Document. Blazon in the phone number of a cell phone that tin take pictures. ID.me will text y'all a secure link that will open your phone photographic camera. Follow the instructions on the screen one time your photographic camera is opened. For a driver's license, state ID, or passport card, call up to accept a photo of the forepart and back. When you are satisfied with the photos, click Keep. Run across a Larger Screenshot
Footstep 3
After sending in photos of your ID, we will need yous to take a video selfie using your phone's camera feature. Ensure you are in a well-lit area before you brainstorm. The instructions on your phone screen will pb you through the process. You volition be asked to look at the colors on your phone screen while ID.me takes a curt video selfie to verify that you are actually you. Run into a Larger Screenshot
- Why does ID.me ask for this?
ID.me verifies the identities of millions of people beyond the world. Our primary goal is to make certain that yous are who you say you are, so that you can receive access to exclusive benefits or permissions from our partners.
Sometimes, our verification process requires collecting sensitive pieces of information, similar your Social Security number (SSN) or a photo of a document.
The information we ask for helps us prevent duplication, impersonation, and deception. It makes sure that your account can never be duplicated - whether accidentally by you or in a malicious try by someone pretending to be you lot. Data you lot provide is secured and encrypted, and is used just to facilitate verification and forestall fraud.
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Ostend and Authorize
Yous're almost in that location!
The last footstep is to confirm your information and authorize ID.me to securely share your identity verification data with the Indiana Department of Workforce Development. ID.me will never share your data without your permission.
Pace 1
Brand sure that all your information is accurate and consummate. If it is, check the box attesting that the information is accurate, and then click keep. If not, hit the edit buttons to make changes. See a Larger Screenshot
Step two
Although you will run across a bulletin saying that your identity has been successfully verified, you MUST click on "Allow" to complete the process . Clicking on this push button allows ID.me to send your information to the Department of Workforce Evolution who can and then grant access to your account. See a Larger Screenshot
TRUSTED REFEREE
- Trust Referee Required Documents
Trust Referee Required Documents
IDs must be valid/electric current and temporary IDs are not adequate. IDs must be the physical document—not a photocopy or scanned re-create.
You will need:
- TwoPrimary Identification Documents, or
- OnePrimary and twoSecondary Identification Documents.
- (Marriage certificate or legal dr. if you have had a proper name change)
If you have boosted questions, please navigate to aid.Id.me and inquire our virtual banana or submit a request through the online form. Our member support squad is available 24 hours a 24-hour interval, 7 days a week and will go dorsum to you as soon as possible via e-mail.
TIPS and HINTS
- Did you hit the Allow push on the final screen? This is necessary to inform DWD then that they can update your Uplink business relationship.
- ID.me volition non call you at any point in the procedure. They volition communicate through email only, so practice not wait for a call—yous won't get one! Monitor your email for messages.
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Superlative ix Document Rejection Errors
Individuals must upload the required documents per the instructions to pass video conversation verification. To save you time getting verified, nosotros have created a list of the most common errors we encounter with document upload.
1. Document Error 1: Same Document Uploaded Twice
If you upload the aforementioned ID card – such as a driver's license – equally both a federal and a state ID, your documents will fail inspection. You must upload a separate document for each category in order to pass this pace.
2. Document Error Two: Ineligible Secondary Certificate
Brand sure the certificate isn't damaged and illegible. You likewise need to make sure that a statement or bill was issued inside the last ninety days. The address and proper noun must match the other documents and your information.
iii. Document Fault Three: Ineligible Chief Document
The Primary Document, like a Driver'southward License, must be legible and friction match the identity submitted. Make sure the certificate isn't expired. If it is expired, cheque if the date falls within an expiration extension granted by the state.
4. Document Error Four: Prototype Does Not Match Certificate Selected
Users who submit documents that don't match an accepted type will accept their documents rejected. Examples include uploading an image of a Armed services ID, which is prohibited by federal law, or an EBT carte du jour.
5. Document Error Five: Document Uploaded is a Photocopy
Users who submit a scan or screenshot of a certificate will have their document rejected. Make sure you lot have a picture of the original certificate.
6. Certificate Error Six: Image of the Certificate is a Photocopy
Users who submit an prototype of a scanned or photocopied document will also have their document rejected. We typically see this error when users take images of photocopies of birth certificates and SSN cards.
7. Certificate Error 7: Epitome Doesn't Capture Full Document
Users must upload a complete prototype of the document. If the document is folded and information isn't fully visible, the document will be rejected. Birth certificates are frequently rejected for not including the seal or signature.
8. Document Error Eight: Certificate is Expired
If a federal or state ID is expired, the document will be rejected unless the issuing authorization published an extension to the expiration date. Secondary documents like utility bills must be dated within the terminal 90 days.
nine. Document Error 9: Front and Back of Document Required
Users who commit this error don't upload the front and dorsum images when required. This error is nearly frequently tied to driver's licenses. We besides see this error when users select the wrong category for their document.
Source: https://www.in.gov/dwd/indiana-unemployment/fraud/id.me/
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